The pen does not power up
- Make sure the battery is charged (connect to a charger for 2 hours). Retry to power up by pressing Power button for 3 seconds then release.
- If it still doesn’t work then try these steps:
- Connect the pen to a charger.
- Press reset button on the backside.
- Press-and-hold the Power button until screen lits up (appr. 30 seconds).
- Assuming battery is pre-charged, the USB cable can be detached.
Finally, please see Battery maintenance for information about battery care.