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iOS app for C-PEN Connect (BT10)

C-PEN Connect app for iOS (iPhone/iPAD) is downloaded from App Store.

Read HERE for more information.

Android app for C-PEN Connect (BT10)

C-PEN Connect app for Android is downloaded from Google Play.

Read HERE for more information.

ExamReader firmware upgrade


NOTE: it is important to read through the information below prior to making any upgrade – making sure all steps taken are correct. A faulty upgrade may cause the product to malfunction.

AN UPGRADE CAN NOT BE REVERTED!

Prerequisites

To upgrade you’ll need:

Back side ExamReader

 

Upgrading compatibility

ExamReader serial number range Firmware version
Lower than 2415317120000000 Not possible to upgrade.
2415317120000000 – 2415319029999999 Possible to upgrade to version 7.1.73.
2415319030000000 and higher Possible to upgrade to latest version.

 

Prepare for upgrade – IMPORTANT

  1. Make sure the ExamReader battery is charged to at least 50%.
    • Check in Settings\System Information\Charge
  2. Check serial number of your ExamReader
  3. Connect ExamReader to the computer using the micro-USB cable.
    • On ExamReader, navigate to Settings\System Information\Version.
    • Press MENU button on ExamReader.
    • Now ExamReader shall appear as a portable drive on the computer.

 

The upgrade process


DictionaryPen firmware upgrade

ReaderPen firmware upgrade


NOTE: it is important that the steps below are followed and that compatibility is secured prior to making any upgrade.
AN UPGRADE CAN NOT BE REVERTED!

Prerequisites

To upgrade you’ll need:

 

Upgrading compatibility

ReaderPen serial number range Firmware version
2415415110000251-500 Not possible to upgrade.
241541601xxxxxxx – 241541604xxxxxxx Possible to upgrade to version 7.0.69.
241541605xxxxxxx – 2415417100009359 Possible to upgrade to version 7.0.89.
2415417100009360 and higher Possible to upgrade to latest version.

 

Prepare for upgrade – IMPORTANT

  1. Make sure the ReaderPen battery is charged to at least 50%.
    • Check in Settings\System Information\Charge
  2. Connect the ReaderPen to your computer using the micro-USB cable and select U-disk mode.
  3. Backup your content by upload any data you may have on the device to a computer (the folders e_History, e_Music, e_Recorder, e_ScanFile). See THIS video for reference.
  4. On ReaderPen – go to Settings\Default settings and reset your device.
    • This operation will clean the ReaderPen from any user data – make sure you have secured it.
    • This step is important to secure sufficient space for the upgrade.
    • If memory space is insufficient, upgrade will fail and may cause the ReaderPen to malfunction.
  5. Check serial number of your ReaderPen

 

The upgrade process


C-PEN Core software (MAC OSX)

C-PEN Core for MAC OSX 10.9-10.13

Compatibility

C-PEN Core for MAC OSX 10.6-10.8

Compatibility

 


 

To update:

  1. Go to System Preferences\C-PEN Core settings and un-check the Enable Input Method checkbox.
  2. Run the new installer.
  3. Reboot.

 

User guide: User guide (C-PEN Core for TS1)


C-PEN Core software (Windows)

C-PEN Core 3 download

Compatibility

User guide: User guide (C-PEN Core for TS1)


Software downloads for discontinued products

C-Pen 20 + 3.0:

C-Pen 3.5:

C-Pen 10:

C-Pen 200/600/800:

C-PEN TS/X: