FAQ Archives – C-Pen

Does C-Pen work with MAC OSX Big Sur?

Short answer: YES, just follow normal instructions.

If there are notifications about malicious software or unidentified developer (because not being distributed via AppStore) go to System Preferences\Security and Privacy.

TS1 (G2): use C-PEN Core software for MAC OSX and follow normal instructions.
Connect: use Connect Desktop (MAC) and follow normal instructions.
ReaderPen, ReaderPen Secure and LingoPen: no software required. Connect via USB and select Keyboard or U-disk on device screen. Check THIS video.

Languages (LingoPen)

LingoPen supports OCR (scanning) and dictionaries in the following languages¹

English
Chinese
French
German
Italian
Russian
Spanish

For more details check product pages.

¹) subject to firmware version.

Does ExamReader work with a computer?

No, ExamReader is a “closed system” and only works stand-alone. This is a requirement to have the product allowed for use in exams.

Does DictionaryPen or LingoPen work with a computer?

Yes it does.
It is possible to connect DictionaryPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.

Does ReaderPen (Secure) work with a computer?

Yes it does.
It is possible to connect ReaderPen and ReaderPen Secure to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.

Does the pen(s) work with USB-C?

USB-C is a physical specification compatible with the earlier protocols used by the various C-PEN models.
A USB-C to USB-A adapter is however required.

Can I upgrade the ExamReader firmware?

Starting 2018, ExamReader has been updated to support software upgrade. For more information, see ExamReader firmware upgrade.

Can I upgrade the DictionaryPen firmware?

DictionaryPen firmware is possible to upgrade. See upgrade page for details.

Can I upgrade the ReaderPen firmware ?

ReaderPen & ReaderPen Secure firmwares are possible to upgrade.

See upgrade pages for details: ReaderPen, ReaderPen Secure.

Can the pen software be updated?

Later versions of ExamReader is possible to upgrade. Check ExamReader firmware upgrade for details.

ReaderPen is possible to update. Check the product page, update section.

LingoPen is possible to update. Check the product page, update section.

ReaderPen Secure is possible to upgrade. Check the product page, update section.

DictionaryPen is possible to update. Check the product page, update section.

For TS1, the main software is host based (Windows, MAC). Check Software and guides for latest download.

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