Does MAC OSX refuse installation?

You get error message “[App] cannot be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information” or a reference to “unidentified developer“.

Normally this is caused by Privacy & Security settings of your system. To get past it, follow information in THIS article

Connect Desktop app

Aside from C-Pen Keyboard functionality, the Connect Desktop app features Text Reader and Scan to File functions. Text can be set to be read out automatically or only when prompted to. It is possible to listen to full/multiple sentences and paragraphs or a single word. One time or repeatedly, as required. Scanned text can also be saved to text files and retrieved at a later point in time and re-listened to. A nice feature to support learning.

Download Connect Desktop app, then run/open/execute the downloaded .exe file to install Connect Desktop app.

For a brief introduction, please check this video.

For more information about C-PEN Connect, check the Product page or our Knowledgebase.  

Connect Desktop app

Aside from C-Pen Keyboard functionality (scan text to cursor position), the Connect Desktop app also features Text Reader and Scan to File functions. Text can be set to be read out automatically or only when prompted to. It is possible to listen to full/multiple sentences and paragraphs or a single word. One time or repeatedly, as required. Scanned text can also be saved to text files and retrieved at a later point in time and re-listened to. A nice feature to support learning.

Download Connect Desktop app 

After download, open the .dmg file. To install, drag the Connect Desktop icon onto the Application folder icon.

Enable C-PEN Keyboard

The keyboard feature allows you to scan your text into other apps than Connect Desktop. Apps like Word, TextEdit, Excel, etc.

To enable this, 

1. Go to System Preferences/Security & Privacy and click the Privacy tab.
2. Select Accessibility in the left section. To the right is a section called “Allow the apps to control your computer” that probably is dimmed.
3. Click on the padlock symbol in the lower right corner to open it. You will be prompted for your MAC password. Enter it and proceed.
4. Now, select the Connect Desktop checkbox.
5. Click the padlock again to lock it.

How does it work?

Check the video for a brief introduction to Connect Desktop app.  

For more information about C-PEN Connect, check the Product page or our Knowledgebase.  

• Download latest version of C-Pen Core: Knowledgebase\Downloads
• Once downloaded, click to open the downloaded file.
• Click Install C-Pen Core.app to start installation. If there’s a message about unidentified developer or malicious software then check THIS article.
• In the top left corner, click on the Apple symbol –> System Preferences. Under section Other, click on C-Pen Core settings. NOTE: C-Pen Core is a service, not an app. There is thus no app icon.

 

• Make sure that the Enable Input Method check box is selected/active.
• Click on keyboard settings icon in the top bar right corner.
• Click Show C-Pen Core. If the available option is Hide C-Pen Core then leave it as is.
• Now there´s a floating C-Pen icon on the desktop (left lower corner in the image below).
• Connecting the C-Pen makes the C icon turn blue.

To make a clean re-install of C-PEN Core software, these steps are required:

1. Uninstall C-Pen Core and C-PEN OCR Engine.
2. Manually delete leftover files
   1. In folder Program Files (x86), delete C Technologies and C-Pen folders (if still present).
   2. In folder Users\[user-name]\AppData\Roaming, delete folders C Technologies and Virrata AB (if still present).

Note that AppData folder may be hidden. See Microsoft support about how to make it visible.