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Connect Desktop (Windows)

             

 

Connect Desktop app

Aside from C-Pen Keyboard functionality, the Connect Desktop app features Text Reader and Scan to File functions. Text can be set to be read out automatically or only when prompted to. It is possible to listen to full/multiple sentences and paragraphs or a single word. One time or repeatedly, as required. Scanned text can also be saved to text files and retrieved at a later point in time and re-listened to. A nice feature to support learning.

Download Connect Desktop app, then run/open/execute the downloaded .exe file to install Connect Desktop app.

For a brief introduction, please check this video.

 

 

 

 

For more information about C-PEN Connect, check the Product page or our Knowledgebase.  


 

Connect Chrome extension

Connect Chrome extension is OS independent and runs on Chrome web browser.

Connect Chrome extension is installed from Chrome Web Store. Once installed it opens as a (left side) panel in the open tab and uses Chrome’s built-in Bluetooth services to connect to the C-Pen Connect.

The extension is OS independent and nothing is required to be installed locally on the computer.

Connect Chrome extension can be used for multiple purposes; assistive reading, productivity and collaboration.

It can be set up to read scanned text out aloud, either automatically or when prompted. It is easy to use side by side with online collaboration services like e.g. Google Doc, MS Word online, OneNote and Evernote and is a perfect tool to boost productivity.

This is how it works…

C-PEN Connect app(s)

For C-PEN Connect apps details and downloads – go to Get started page.

For compatibility and information – check Apps and integrations page.

For C-Pen Connect technical details – check Connect product page.

OCR is missing

Just installed C-PEN Core and it does not start properly?

Is there a “OCR is missing ” error message?

The later versions of C-PEN Core uses a newer version of the OCR engine (Optical Character Recognition) and if a previous version of C-PEN Core has been installed and not properly removed – then the new OCR is not properly installed. If this happens, or the OCR is not properly installed for any other reason this message is shown.

To resolve it we need to make sure that any old OCR is removed and the new (which is included in the C-PEN Core installer) is installed.


These steps apply to Windows 10 but are pretty similar for earlier versions of Windows.

  1. Go to Windows Settings\Apps and Features
  2. Use the search list and search for OCR.
  3. If C-Pen OCR Engine shows up – chose to uninstall it.
  4. Now download and reinstall latest C-PEN Core version.

If required, please consult How to make a clean re-install article.

 


.NET is missing

Just installed C-PEN Core and it does not start properly?

Is there a “.NET missing” error message?


.NET is a Windows component used by C-PEN Core software, the Windows software to use with e.g. our TS1 models. In Windows 10, .NET 3.5 does not always come preinstalled which will cause this error. To resole it – .NET 3,5 needs to be installed manually.

The video below shows the step.

  1. Open Control Panel
  2. Go to Programs
  3. Select Turn Windows components on or off.
  4. Locate .NET 3.5 and make sure the check box is checked.
  5. Click Apply/OK to install.

 

Now get back and try to restart C-PEN Core.

 


How to check which TS1 version is connected

There are two different versions of TS1. Originally there is TS1, which was discontinued during 2019 and replaced by TS1 (G2) – occasionally referred to as TS1 rev.2.

This is how to check which version is connected to your Windows PC:


How do I know if my TS1 is the original or the new G2 version?

Windows

Connect the TS1 to a USB port on your Windows PC

Start Device Manager (tap Windows button on the keyboard and start typing Device Manager and the option will show up)

Expand entry Cameras and check subentry. It will say either TS1 or TS1 rev2

TS1 G2 in device manager

 

Unable to load DLL ‘CPenCore.dll’

ERROR

Exception:
Unable to load DLL ‘CPenCore.dll’: The specified module could not be found. (Exception from HRESULT: 0x8007007E)

This and similar error(s) may be caused by missing dependencies. As a first step a clean reinstall is recommended to make sure all dependencies are correctly installed.

Does DictionaryPen or LingoPen work with a computer?

Yes it does.
It is possible to connect DictionaryPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.


Does ReaderPen (Secure) work with a computer?

Yes it does.
It is possible to connect ReaderPen and ReaderPen Secure to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.