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ReaderPen Secure quick start guide (multilingual)

ReaderPen Secure firmware upgrade

No upgrades currently available!

Register your ReaderPen Secure to be notified when upgrades are released.

 

 


Does ReaderPen (Secure) work with a computer?

Yes it does.
It is possible to connect ReaderPen and ReaderPen Secure to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.


Battery maintenance

Maximizing battery life

Avoid extreme ambient temperatures

Your device is designed to perform well in a wide range of ambient temperatures, with 62° to 72° F (16° to 22° C) as the ideal comfort zone. It’s especially important to avoid exposing your device to ambient temperatures higher than 95° F (35° C), which can permanently damage battery capacity.

Store it half-charged when storing long term

If you want to store your device long term (e.g. summer breaks), two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:

• Do not fully charge or discharge the battery – charge to around 50%.
• Power down the device.
• Store in a cool moist-free environment less than 90° F (32° C).
• Top up charge to 50% every 3 months.

During regular use

Do not run battery completely flat and do not leave product connected to charger when fully charged.

 


ReaderPen Youtube guides

The below video contains multiple sections. Click the three stripes in the upper left corner for a list.


Can I upgrade the ReaderPen firmware ?

ReaderPen & ReaderPen Secure firmwares are possible to upgrade.

See upgrade pages for details: ReaderPen, ReaderPen Secure.


Can the dictionary be turned off?

ReaderPen

If the ReaderPen firmware version is 7.0.89 or newer there is a setting called Exam Lock that disables Scan to File, Dictionary and Recorder and leaves only Text Reader active.
If the firmware is older it is possible to update. Check here for details.

LingoPen

LingoPen firmware supports a function called Exam Lock that disables Scan to File, Dictionary and Recorder and leaves only Text Reader active.

ReaderPen Secure

For ReaderPen Secure it is not possible to turn off dictionaries.

DictionaryPen

For DictionaryPen it is not possible to turn off dictionaries.


Can the pen software be updated?

Later versions of ExamReader is possible to upgrade. Check ExamReader firmware upgrade for details.

ReaderPen is possible to update. Check the product page, update section.

LingoPen is possible to update. Check the product page, update section.

ReaderPen Secure is possible to upgrade. Check the product page, update section.

DictionaryPen is possible to update. Check the product page, update section.

For TS1, the main software is host based (Windows, MAC). Check Software and guides for latest download.

 

To get notified when updates are available, consider registering your product or subscribe to our news.

 


The pen does not power up

The C610x products (ExamReader, ReaderPen, DictionaryPen, LingoPen) are normally semi charged when shipped out but in case they don’t power up properly…

  1. Connect the pen to a charger.
  2. Press reset button on the backside.
  3. Press-and-hold the Power button until screen lits up (appr. 30 seconds).
  4. Assuming battery is pre-charged, the USB cable can be detached.

 

Finally, please see Battery maintenance for information about battery care.

 


Which product should i buy?

C-PEN products are divided into two categories: Education and Productivity.

Education includes ExamReader, ReaderPen, LingoPen and DictionaryPen and are designed to promote independent reading and learning. Typical users include people with dyslexia, visually impaired people, people with special educational needs, or people studying in a language other than their first one.

Though not specifically aimed at education, ReaderPen Secure also belongs to this segment. ReaderPen Secure is an assistive device targeting workplace use. For details check the product page.

Productivity refers to C-PEN products (i.e. the TS1 and Connect) used to capture notes and quotes from textbooks or papers, or to enter printed text and numbers into business systems.

 

For more detailed specification, visit the Product page.