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Pen upgrade instructions

Below applies to ExamReader & ReaderPen upgrade.


  1. Extract all files in the downloaded zip (HERE for ReaderPen and HERE for ExamReader).
  2. Run ExamReaderFWUpgrade.exe / ReaderPenFWUpgrade.exe and follow the instructions.


MAC & Linux

The .exe files are support program guiding you through the upgrade process. They are however Windows executables and do not run on MAC or Linux.

Instead, copy the upgrade files manually.

Phase 1

Extract all the files from the zip.

ER upgrade

Phase 2

Make sure your ExamReader or ReaderPen current software version is compatible with your upgrade.

Check HERE for ExamReader and HERE for ReaderPen.

Phase 3

Connect your pen to your computer USB port.


Select U-disk on ReaderPen screen and press OK button and ReaderPen will show up as a disk on your computer.


Power on and navigate to Settings\System Information\Version and press MENU button. Now, ExamReader will show up as a disk on your computer.


Enter folder fw_files (as in the image above).

Copy the files in subfolder step1 to the pen. Just the files inside the subfolder – *NOT* the folder.

Phase 4

Detach ExamReader from the computer.


Navigate to Settings\Software upgrade Select U-disk on ReaderPen screen and press OK button and ReaderPen will show up as a disk on your computer.


Press OK button rapidly three (3) times. This will trigger upgrade.

Phase 5

Repeat Phase 3 & 4 using files in subfolders step2, step3, step4, etc.

If a folder is empty, you are done.


More English voices

To all Shottish, Irish, Australian and Indian users out there…
Our ReaderPen can now be upgraded with more voices. Check ReaderPen firmware upgrade for details.






ReaderPen is our daily-use assistive reader. It reads text out loud (built-in speaker & headphones), capture and stores notes and quotes, and contains word defining dictionaries in English (Oxford & Collins), French (Cordial) and Spanish (Larousse).

Scan word, text lines or paragraphs and have them read out, as many times as you like. Is there a difficult word? Look it up in the dictionary and have the definition read out.

For more information check our Youtube videos HERE, or check product description HERE.

TS1 for MAC video

If you are a new owner of a C-PEN TS1 digital highlighter – check out the new instruction video for MAC.

Enjoy 🙂

BETT Awards 2017
















C-Pen is proud to announce BETT 2017 Awards Highly Recommended and Runner Up.

For more information about the Product check here.

Credit to ScanningPens for the support.


Dictionary Pen video guides

Recently we released C610D Dictionary Pen video guides (above).

Reading user guides is not something that the average user spend to much time doing and we hope these video clips will ease the pain getting started with the product (and hopefully turn out useful to those of you considering a #dictionarypen and want to know what you get).

In short the #dictionarypen scans and stores text in English, French, German, Italian, Spanish and Russian. It contains multiple Oxford dictionaries and natural speaking TTS pronouncing single words as they are looked up/translated in the dictionary. The internal memory enables storage of 100’s of thousands pages of text (and can be used as general USB drive). It can also emulate a keyboard to scan and input text to a computer (no drivers to install). And doubles as a voice recorder… (click for detailed description).

Windows 10 Anniversary update breaks TS1 function

Please note that the latest update of Windows 10 – Anniversary update, version 1607, OS build 14393.51 the USB camera functionality is broken.

If you are a TS1 user Please DON’T update because you will be unable to scan after installing this update.

If you’ve done so, please uninstall within 10 days from the date of the update installation, you’re still able to go back to the previous version.

This affects a lot of imaging devices on the market and applies until the USB driver is fixed by Microsoft, sorry for any inconvenience caused and we will keep you informed.

UPDATE (2016-09-29) permanent fix:

Microsoft has announced that they have rolled out an update (KB3194496) that permanently fix the issue between Win 10 Anniversary and TS1.

UPDATE (2016-09-19) intermediate fix:

For those of you who are familiar with Windows registry, here is a fix to get your TS1 working again with Windows 10.

Make sure to back up your registry/create a restore point and revert back to the restore point in case the fix doesn’t solve the problem.


UPDATE (2016-08-17):

Latest news from Microsoft is that they will release an update to address the issue.

Mike from Windows Camera team says: “At the moment we have a prototype of the MJPEG update being tested, and once we validate it works well, we’ll look to publishing it out to customers who have already updated to the Anniversary Update, through our servicing channels.

We thus hope that this will be fixed soon (there is unfortunately nothing we can on our side as it is a matter of functionality that has to be supported in Windows).

Your patience is appreciated.

Dictionary Pen in US

We’re happy to announce that the Dictionary Pen is now available in USA through our long term partner Ectaco.

The Dictionary Pen hosts nine (9) OXFORD Academic and English Language Teaching (ELT) dictionaries and supports six different languages (English, German, French, Spanish, Italian, and Russian) It’s a totally portable, pocket-sized device that pronounces the looked up word with a natural speaking text to speech voice.

It is also a scanner for capturing lines of text and uploading to a PC, Mac or Linux computer, making it ideal for students, teachers and professionals to capture essential information.

There is no software required to upload the text to Windows, MAC or Linux PC’s. Just connect the device to a computer with a USB cable and it appears as an external hard drive.

Other features include a built-in voice recorder with playback.

The Hollins Technology College

“Saving human resources during hectic exam times – if at least some students can use it in the main exam hall, it will prevent TAs being removed from their normal supporting role in classrooms, and also minimise timetable disruptions that occur with having to use alternative classrooms. Also it helps us identify “normal” ways of working, so that we can help learners become more independent.”

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The Thomas Hardye School

“We know, for some students (a few of the quiet ones who may not ask for help in class) it has made a big difference to their ability to access the text”

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The C-Pen EXAM Reader is the latest and greatest in the C-Pen family. With its embedded natural text-to-speech voice it is a breakthrough for anyone wanting to read English exam questions.
C-Pen EXAM Reader tailored for UK and the English market and is sold exclusively by ScanningPens in the UK.
And… yes, it is approved by Joint Council for Qualifications (JCQ) for use in exams in UK.
Check out the video below and the leaflet!

Or why not have a look at the more generic C610R Reader Pen with Collins English-English dictionary and TTS and text storage capabilities?