If this applies to download of software or files from our website – please submit a ticket to us through our Helpdesk.
If this applies to downloading new firmware in order to upgrade your C-Pen: check this article – Firmware upgrade troubleshooting
C-Pen is the original high-quality state-of-the-art pen scanner. Founded in 1998 in Lund, Sweden, we develop and manufacture industry-leading scanning solutions that make it easy to process printed text, empowering people’s ability to read, understand and learn.
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