How to retrieve debug files

Created: 2016-01-13T14:50:42Z
Updated: 2022-02-03T14:47:18Z


  • Go to C:\Users\[your-user-name]\AppData\Roaming\
  • Find subfolder C Technologies or Virrata AB (subject to C-Pen Core version)
  • Copy the files and folders and send to [email protected]


Note that AppData is a hidden folder and you may need to make it visible. To find out how, read this article.