Retrieve scan debug image on MAC

Created: 2021-02-23T07:41:10Z
Updated: 2022-02-03T14:48:28Z

Applies to TS1 & C-Pen Core 


Locate file

After a failed scan:

  1. Start Finder
  2. Go to Home folder
  3. Browse to ~/Library/Application Support/CPen/ 
  4. Here is a file called LastOCRImage.bmp
  5. Send this file to [email protected]


How to find the Application Support folder