Extended Guarantee

Register your C-Pen device and extend Manufacturer's Guarantee +6 months.

When standard warranty applies, customers make claims to the reseller and the reseller manage replacement or refund (whichever applies). 

Extended Manufacturer's Guarantee is an arrangement between you, the customer, and us, Virrata AB. 

A claim based on this extended guarantee requires the defect C-Pen device to be sent to our head office in Sweden, Europe.

Terms

Customer is responsible for cost and safety when sending the defect device to Virrata.

Virrata is responsible for cost and safety when sending the repaired device back to customer

Read about Non-warranty repair for more details.

Register your C-Pen within 90 days from purchase and extend Manufacturer's Guarantee +6 months.