This article applies to C-Pen Core and Connect Desktop installed on MAC OSX.
If software is installed properly and the scan light turns on as supposed but no text appears in your app – check these things…
If all seems to be in order, still try to click/toggle the check boxes and reboot. This especially applies if you have had previous versions of either of the apps installed on your MAC.
App can’t be opened because Apple can’t check it for malicious softwareDoes MAC OSX refuse installation?
You get error message “[App] cannot be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information” or a reference to “unidentified developer“.
Normally this is caused by Privacy & Security settings of your system. To get past it, follow information in THIS article
Connect Chrome extension
Connect Chrome extension is OS independent and runs on Chrome web browser.
Connect Chrome extension is installed from Chrome Web Store. Once installed it opens as a (left side) panel in the open tab and uses Chrome’s built-in Bluetooth services to connect to the C-Pen Connect.
The extension is OS independent and nothing is required to be installed locally on the computer.
Connect Chrome extension can be used for multiple purposes; assistive reading, productivity and collaboration.
It can be set up to read scanned text out aloud, either automatically or when prompted. It is easy to use side by side with online collaboration services like e.g. Google Doc, MS Word online, OneNote and Evernote and is a perfect tool to boost productivity.
This is how it works…
Connect Desktop (MAC)Aside from C-Pen Keyboard functionality (scan text to cursor position), the Connect Desktop app also features Text Reader and Scan to File functions. Text can be set to be read out automatically or only when prompted to. It is possible to listen to full/multiple sentences and paragraphs or a single word. One time or repeatedly, as required. Scanned text can also be saved to text files and retrieved at a later point in time and re-listened to. A nice feature to support learning.
Download Connect Desktop app
After download, open the .dmg file. To install, drag the Connect Desktop icon onto the Application folder icon.
The keyboard feature allows you to scan your text into other apps than Connect Desktop. Apps like Word, TextEdit, Excel, etc.
To enable this,
Check the video for a brief introduction to Connect Desktop app.
For more information about C-PEN Connect, check the Product page or our Knowledgebase.
For C-PEN Connect apps details and downloads – go to Get started page.
For compatibility and information – check Apps and integrations page.
For C-Pen Connect technical details – check Connect product page.
Does DictionaryPen or LingoPen work with a computer?Yes it does.
It is possible to connect DictionaryPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.
Check the video below for more information about functionality.
Yes it does.
It is possible to connect ReaderPen and ReaderPen Secure to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.
Check the video below for more information about functionality.
If you experience Bluetooth connection problem on MAC, please check THIS article for advice.
History shows that an SMC reset may also be required even though the article does not specifically mention Bluetooth.