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Pen upgrade instructions

Below applies to ExamReader & ReaderPen upgrade.

Windows

  1. Extract all files in the downloaded zip (HERE for ReaderPen and HERE for ExamReader).
  2. Run ExamReaderFWUpgrade.exe / ReaderPenFWUpgrade.exe and follow the instructions.

 

MAC & Linux

The .exe files are support program guiding you through the upgrade process. They are however Windows executables and do not run on MAC or Linux.

Instead, copy the upgrade files manually.

Phase 1

Extract all the files from the zip.

ER upgrade

Phase 2

Make sure your ExamReader or ReaderPen current software version is compatible with your upgrade.

Check HERE for ExamReader and HERE for ReaderPen.

Phase 3

Connect your pen to your computer USB port.

ReaderPen

Select U-disk on ReaderPen screen and press OK button and ReaderPen will show up as a disk on your computer.

ExamReader

Power on and navigate to Settings\System Information\Version and press MENU button. Now, ExamReader will show up as a disk on your computer.

 

Enter folder fw_files (as in the image above).

Copy the files in subfolder step1 to the pen. Just the files inside the subfolder – *NOT* the folder.

Phase 4

Detach ExamReader from the computer.

ReaderPen

Navigate to Settings\Software upgrade Select U-disk on ReaderPen screen and press OK button and ReaderPen will show up as a disk on your computer.

ExamReader

Press OK button rapidly three (3) times. This will trigger upgrade.

Phase 5

Repeat Phase 3 & 4 using files in subfolders step2, step3, step4, etc.

If a folder is empty, you are done.

 


How do I know if my TS1 is the original or the new G2 version?

Windows

Connect the TS1 to a USB port on your Windows PC

Start Device Manager (tap Windows button on the keyboard and start typing Device Manager and the option will show up)

Expand entry Cameras and check subentry. It will say either TS1 or TS1 rev2

TS1 G2 in device manager

 

Does ExamReader work with a computer?

No, ExamReader is a “closed system” and only works stand-alone. This is a requirement to have the product allowed for use in exams.

 


Does DictionaryPen work with a computer?

Yes it does.
It is possible to connect DictionaryPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.


Does ReaderPen work with a computer?

Yes it does.
It is possible to connect ReaderPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.


ExamReader firmware upgrade

NOTE: it is important that the steps below are followed and that compatibility is secured prior to making any upgrade.
AN UPGRADE CAN NOT BE REVERTED!

 

Check HERE for firmware history.

 

In order to upgrade you’ll need…

Your ExamReader

A micro-USB cable

A computer (MAC, Windows or Linux)

Current software version and serial number of your ExamReader

Go to Settings\System Information\Version and check Software version

Serial number is printed on the Examreader box and on the back side of the ExmReader itself.

Back side ExamReader

 

Upgrade options

To get started, click on the tab below that shows your ExamReader’s current software version.

 


Finding TS1 serial number

This is where you find the TS1 serial number.

 

DictionaryPen firmware upgrade

ReaderPen firmware upgrade

NOTE: it is important that the steps below are followed and that compatibility is secured prior to making any upgrade.
AN UPGRADE CAN NOT BE REVERTED!

 

Check HERE for firmware history.

 

In order to upgrade you’ll need…

Your ReaderPen

A micro-USB cable

A computer (MAC, Windows or Linux)

Current software version and amount of internal memory of your ReaderPen

Go to Settings\System Information\Version and check Software version

Go to Settings\System Information\Internal Storage and check internal memory.

NOTE:

Free [memory] as referred to on ReaderPen in Settings = disk space available for user files

Free [memory] as referred to in the upgrade tools below = actual free space on disk

 

Upgrade options

Upgrades are incremental which means that you may have to upgrade several times to reach latest. Each upgrade may take 10-30 minutes subject to how much new stuff it includes.

To get started, click on the tab below that shows your ReaderPen’s current software version.

 


The device (DictionaryPen)

  1. Power On/Off & Back button: Press 3 seconds to power device on or off. Press briefly to use as cancel function in the user interface
  2. OK button: When a dialog box or options list pops up, press this button to confirm the operation.
  3. Up/Down/Left/Right: Press buttons to move focus or cursor.
  4. Scan Trigger: When scanning, the Scan Trigger is automatically pressed to activate scanning.
  5. Screen: The device’s display screen.
  6. Speaker: Used for audio output. Muted when headphones are connected.
  7. Mic: To record voice memos.
  8. Menu button: Press this button to display context menu (like mouse right click on PC) settings when available.
  9. Scanning window: Frames the text to be scanned.
  10. Headphone jack: A standard 3.5 mm headphone jack. Speaker is muted when headphones are connected.
  11. Micro USB connector: Used for charging the battery and connecting to USB Host. To charge, connect to USB charger or computer USB port.
  12. Reset button: Pressing this button resets the device. It is recommended to use this button only when the device cannot be turned off properly.