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Does ReaderPen work with a computer?

Yes it does.
It is possible to connect ReaderPen to almost any computer, phone or tablet supporting USB Host (in principle all computers) or USB OTG.

Check the video below for more information about functionality.

Battery maintenance

Maximizing battery life

Avoid extreme ambient temperatures

Your device is designed to perform well in a wide range of ambient temperatures, with 62° to 72° F (16° to 22° C) as the ideal comfort zone. It’s especially important to avoid exposing your device to ambient temperatures higher than 95° F (35° C), which can permanently damage battery capacity.

Store it half-charged when storing long term

If you want to store your device long term (e.g. summer breaks), two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:

• Do not fully charge or discharge the battery – charge to around 50%.
• Power down the device.
• Store in a cool moist-free environment less than 90° F (32° C).
• Top up charge to 50% every 3 months.

During regular use

Do not run battery completely flat and do not leave product connected to charger when fully charged.


ReaderPen Youtube guides

The below video contains multiple sections. Click the three stripes in the upper left corner for a list.

ReaderPen quick start guide (multilingual)

Download [405.37 KB]

Does the pen(s) work with USB-C?

USB-C is a physical specification compatible with the earlier protocols used by the various C-PEN models.
A USB-C to USB-A adapter is however required.

ReaderPen firmware upgrade

NOTE: it is important that the steps below are followed and that compatibility is secured prior to making any upgrade.


Check HERE for firmware history.


In order to upgrade you’ll need…

Your ReaderPen

A micro-USB cable

A computer (MAC, Windows or Linux)

Current software version and amount of internal memory of your ReaderPen

Go to Settings\System Information\Version and check Software version

Go to Settings\System Information\Internal Storage and check internal memory.


Free [memory] as referred to on ReaderPen in Settings = disk space available for user files

Free [memory] as referred to in the upgrade tools below = actual free space on disk


Upgrade options

Upgrades are incremental which means that you may have to upgrade several times to reach latest. Each upgrade may take 10-30 minutes subject to how much new stuff it includes.

To get started, click on the tab below that shows your ReaderPen’s current software version.


NOTE: the same download file applies independent if using Windows, MAC or Linux – except that the included upgrade exe file is for Windows only. Link to additional instructions for MAC and Linux is found below.


Can I upgrade the ReaderPen firmware ?

ReaderPen firmware is possible to upgrade. See upgrade page for details.


Can’t unlock Exam Lock?

When Exam Lock is activated, all functions except Text Reader are disabled. For more details about Exam Lock, check the video above.

To unlock ReaderPen, re-enter the PIN selected when locking.

If the PIN is lost, then

  1. connect ReaderPen to a computer,
  2. select U-disk mode,
  3. locate the ReaderPen (removable C610R) drive on the computer,
  4. erase the “lock” file,
  5. eject the removable C610R drive and
  6. disconnect the USB cable.

Now ReaderPen should work in normal unlocked mode again.


Can I buy and try?

Please locate your local reseller and inquire about return policy before buying.


The pen does not power up

The C610x products (ExamReader, ReaderPen, DictionaryPen, LingoPen) are normally semi charged when shipped out but in case they don’t power up properly…

  1. Connect the pen to a charger.
  2. Press reset button on the backside.
  3. Press-and-hold the Power button until screen lits up (appr. 30 seconds).
  4. Assuming battery is pre-charged, the USB cable can be detached.


Finally, please see Battery maintenance for information about battery care.